Reference

Terms That Govern Your wb52 Account

These terms set out the rules between you and wb52 when you open an account, make deposits via bKash, Nagad or Rocket, and use any part of the lobby.

Account EligibilityPayment RulesWallet DepositsAccount ConductJurisdiction Notice
wb52 Terms That Govern Your wb52 Account
HOW WE OPERATE

Account Security and Your Rights

Your account is protected by SSL encryption on every session, and we verify withdrawal requests against the wallet name on your registered profile before releasing funds. Here is how we handle the areas that matter most under these terms.

Account Security

We use SSL on all account pages and require OTP verification for password resets. You are responsible for keeping your login credentials and bKash or Nagad PIN private.

Data Handling

We collect only the account data needed to process deposits, verify withdrawals, and run your wallet. We do not sell your personal data to third parties.

Withdrawal Verification

Before a withdrawal clears to your Rocket, Nagad or bKash wallet, we match the registered mobile number to the account on file. This step protects you from misdirected transfers.

Account Closure Rights

You may request account closure at any time through Live Chat or email. We process the request and return any cleared wallet balance to your registered payment method.

TERMS CONTACT

Reach Us About These Terms

If any clause is unclear, or if you need to raise a dispute about how these terms were applied to your account, our support team handles terms-related queries directly. You can reach us through the channels below — have your account ID ready to speed things up.

Team online

Live Chat

Open the chat widget from any page in your account dashboard. Terms and account queries are handled by the same team — no separate queue.

Email Support

Send a detailed message to our support address for written records of your query. We respond to terms-related emails within one business day.

Help Centre

The Help Centre covers common terms questions — account closure, wallet rules, and eligibility checks — with step-by-step account paths.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice. If yours is not here, Live Chat is the fastest way to get a direct answer.

These terms apply to anyone who opens an account on wb52. Eligibility depends on your local law and the regions we currently support — creating an account means you confirm you have checked this.

We post the updated version here with a new effective date. If you keep using your account after that date, you accept the revised terms. Close your account before the date if you do not agree.

Yes. Contact support via Live Chat or email with your account ID and the specific clause you believe was applied incorrectly. We review disputes and respond in writing within one business day.

Deposits must be sent from the mobile wallet registered to your account. Transfers from a different number cannot be matched automatically and may require manual review before crediting.

We hold the registration details, transaction history, and wallet records needed to operate your account. You can request a summary of your account data by contacting support via email.

Request closure through Live Chat or email. Once confirmed, we process any cleared balance back to your registered bKash, Nagad or Rocket number before the account is deactivated.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.